CUSTOMER ALERT: Due to a high incidence of Spam, Scams, and fraud, we are providing some best practices for you: 1. If you get a call from our Fraud department, we will NEVER request that you send money via Zelle or any other method. 2. If you receive a call from our Fraud department, you are welcome to hang up and call us back on the number on the back of your card or your local branch to verify if this is legitimate or not. 3. If you receive an email about your PIN or Password having been changed, we strongly recommend that you access your account and change your password even if you are still able to access your account

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Tips to Avoid ID Theft

Despite the efforts of law enforcement, Identity Theft is becoming more sophisticated and the number of new victims is growing. In general, consumers are protected against liability for unauthorized accounts or transactions under federal and state law and by financial industry practices. However, innocent victims of Identity Theft sometimes do suffer losses. And if the crime is not detected early, people may face months or years cleaning up the damage to their reputation and credit rating, and sometimes they lose out on loans, jobs and other opportunities in the meantime. The evolution of Identity Theft includes the spread of fraudulent "phishing" e-mails. These are unsolicited e-mails purportedly from a legitimate source - perhaps your bank, utility company, well-known merchants, your Internet service provider or even a trusted government agency such as the FDIC - attempting to trick you into divulging personal information.

Identity Theft can affect consumers in many ways, but there are also many ways to keep your identity from being "hijacked," and to assist you if you have been a victim of it:

  • Protect your Social Security number ("SSN"), credit card and debit card numbers, PINs (personal identification numbers), passwords and other personal information.
  • Protect your incoming and outgoing mail.
  • Keep your financial trash "clean."
  • Keep a close watch on your bank account statements and credit card bills.